How to Return Your Rental WiFi @Narita Airport [For Japan Wireless’s Customers]

Are you departing from Narita Airport?? If you wish to use your rental WiFi until the last moment before leaving Japan, you can return the…

Are you departing from Narita Airport?? If you wish to use your rental WiFi until the last moment before leaving Japan, you can return the item at the airport,too!

Return process of Japan-Wireless rental WiFi is really simple! You will only need to put all the items in a provided envelope and post it from any post box/post office !

Here is a post office/post box location information of Narita Airport!

*Please note that this article contains affiliate links.

Terminal 1 (2 post boxes available)

Post Office & Post Box

Location: 4th Floor (International Departure Lobby)

The post box is located on the left side of the post office.

Post Box

Location: 1st Floor (International Arrival Lobby) nearby “C1” exit door and the information center.

Terminal 2 (4 Post Boxes available)

Post Office & Post Box

Location: 3rd Floor (International Departure Lobby)

The post box is located left side of the post office.

Post Boxes at departure gates

Location: 3rd Floor (International Departure Lobby)

Two post boxes are located in front of passenger security screenings at the South gate and the North gate.

Post Box

Location: 1st Floor (International Arrival Lobby) Nearby “Central exit” door.

Please drop off your rental WiFi before entering the departure gates! There are no post boxes available after passing the gates.

If you fail to return the items before your departure, only option would be an international shipping from your country at your cost. So please be sure to return the rental items before your departure!

Ready to return?? Please double check if all the rental items are included in your return envelope.

1 x wifi router

1 x USB Cable

1 x AC adapter

1 x Extra Battery

1 x Pouch


For postal service information of other Airports,please contact us cs@japan-wireless.com anytime!

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Established in 2016, Japan Web Magazine is a long-running online media platform dedicated to sharing the beauty and uniqueness of Japan with a global audience. Our team is made up of passionate Japan lovers—both Japanese and international writers—who bring a diverse and authentic perspective to every article.   We cover everything from must-visit travel destinations across Japan, to local food recommendations, shopping guides, and practical travel tips. In addition to tourism content, we also delve into Japan’s rich cultural tapestry, introducing readers to traditional customs, festivals, and the latest trends in modern Japanese pop culture, including anime and entertainment.   Driven by a genuine love for Japan, our mission is to connect readers around the world with the wonders of this incredible country.