Pick up Your Ordered WiFi Router at New Chitose Airport [For Japan Wireless’s Customers]
Japan-Wireless’s pocket WiFi is available to pick up at most of major airports in Japan, including New Chitose Airport in Hokkaido.
Pick up at New Chitose Airport Post Office
Location: Domestic Terminal Building, 2nd Floor (Departure Lobby)
Business hour: 9:00–17:00 (Daily)
-To pick up your ordered item at New Chitose Airport, please make sure to place your order and complete the payment at least 3 days in advance!
-Please show the tracking information and your passport at the counter of the post office to receive the package.
-Also, kindly provide us your full and exact name same as on your passport. The name on the package and on your passport need to match exactly to receive the package.
-Can someone else receive the package on behalf of me??
No, as we mentioned above, you need to bring your ID to receive the package.
-My flight arrival is out of post office business hours/days..
If you are unable to visit post office during their operation hours, delivery is also available to your accommodations or any other opened post office!
-My flight was delayed and post office is closed now..
Please contact Japan-Wireless via firstname.lastname@example.org immediately. Re-shipping of your ordered item can be arranged to a new location with an additional shipping fee!
For more information about rental WiFi, please feel free to contact us via email@example.com anytime! We are here to support you 😉
【For tourist information in Hokkaido, check these articles below】